




🌟 Special thanks to our amazing supporters:
✨ $10 Tier: [Geeks Love Detail]
🌈 $5 Tier: [Arch Toasty][Benedikt][David Martínez Martí]
Hi all,
Chapter 4 was intended to be released today, and we’re unfortunately having to push that back to another day (to be determined) because of some poor planning on our part. Because of how we’ve handled delays in the past, I want to get out in front of this one and explain a bit about the process, and what we’ll be doing to fix it going forward.
As you may or may not know, any time a new Store page is created (even for DLC), it goes through Valve for approval (as do pricing proposals). With what we believe to be the combination of Steam continuing to grow at a rapid pace, and the approaching holidays, our new store page hasn’t yet been approved. Ordinarily this process does not take long, and we were ill-prepared for a delay with it.
We typically leave a few weeks gap between finishing the latest chapter and releasing it. This allows us to do several read-throughs of the issue for last minute changes, finish the Steam images, wrap up the store page, ensure that the app is set up to include the new chapter / is stable, and (ideally), have the translations at least for Russian already started.
In this case, we committed to a date early (trying to coincide with the Half-Life / Half-Life 2 anniversaries), and were very late with making last minute changes. Our timetable as a whole suffered for it and we were later than we should have been getting the Store page to Valve. Going forward, our plan will be to prioritise the assets for the store page assets and move to get that through approval before we announce any kind of date.
While we wait for that approval, we’ll be shipping an update to the app today that gives a short preview for Chapter 4, and we will keep you updated on a new release date as soon as the new page is approved. Our sincere apologies for dropping the ball on this, but trust us, it’ll be worth the few extra days wait!
[ 5944 ]
[ 1934 ]
[ 1837 ]