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Devlog #35
Beta 21 will introduce support tickets. These are basically questions and issues coming from your users that you will have to handle. It adds a whole new dynamic to Startup Company where you have to make sure that your users will be happy with the support that you provide them.
Tickets has to be handled within 36 hours. Anything later than that will decrease your Support Satisfaction.
Tickets come in 3 different complexities (difficulties): low, medium and high complexity. To solve them, you have to hire new employees for a brand new role: Supporter. As with any other employee type the Supporter comes with various degrees of experience such as Beginners, Intermediates and Experts. However, unlike the other "production" employees the Supporters should be paired with matching ticket complexity. For example: Expert Supporters will be slower at resolving low complexity tickets than Beginner Supporters. To overcome this challenge, you'll be able to set up Support Teams which will limit its members (employees) to the selected complexities.
If you fail to handle support tickets in time, it will directly impact your website's overall satisfaction. The support dissatisfaction is working a bit different from Features as the decrease is subtracted directly from the subtotal of your current website satisfaction.
All the notes that are listed above are simply a preview of what's coming up in Startup Company. These new changes and items are not yet available in the public build of the game. We'd love to know what you think about the new features that are planned for Beta 21, make sure to leave a comment! That's it for this Sunday! Best, Jonas & Robert [url=https://discord.gg/hovgaardgames]
[ 2019-01-13 16:47:53 CET ] [ Original post ]
Hello everyone!
This week is an exciting week for us, as we're going to share some of features with you, which are planned for Beta 21.
It's always very interesting for us to implement new features and to see how the players will be managing and coming up with ingenious methods on optimizing everything. These new features will effect gameplay up to a certain degree where you'll have to manage another aspect in your Startup Company!
Support Tickets
Beta 21 will introduce support tickets. These are basically questions and issues coming from your users that you will have to handle. It adds a whole new dynamic to Startup Company where you have to make sure that your users will be happy with the support that you provide them.
Tickets has to be handled within 36 hours. Anything later than that will decrease your Support Satisfaction.
Support Teams
Tickets come in 3 different complexities (difficulties): low, medium and high complexity. To solve them, you have to hire new employees for a brand new role: Supporter. As with any other employee type the Supporter comes with various degrees of experience such as Beginners, Intermediates and Experts. However, unlike the other "production" employees the Supporters should be paired with matching ticket complexity. For example: Expert Supporters will be slower at resolving low complexity tickets than Beginner Supporters. To overcome this challenge, you'll be able to set up Support Teams which will limit its members (employees) to the selected complexities.
Support Dissatisfaction
If you fail to handle support tickets in time, it will directly impact your website's overall satisfaction. The support dissatisfaction is working a bit different from Features as the decrease is subtracted directly from the subtotal of your current website satisfaction.
All the notes that are listed above are simply a preview of what's coming up in Startup Company. These new changes and items are not yet available in the public build of the game. We'd love to know what you think about the new features that are planned for Beta 21, make sure to leave a comment! That's it for this Sunday! Best, Jonas & Robert [url=https://discord.gg/hovgaardgames]
[ 2019-01-13 16:47:53 CET ] [ Original post ]
Startup Company
Hovgaard Games
Developer
Hovgaard Games
Publisher
2020-04-10
Release
Game News Posts:
113
🎹🖱️Keyboard + Mouse
Very Positive
(5626 reviews)
The Game includes VR Support
Public Linux Depots:
- Linux [210.09 M]
About the game
Startup Company is a business simulation sandbox game. You play as the CEO of a newly formed software company. With an empty bank account you are forced to complete client contracts, but as soon as you get enough money you will be able to start competing against the largest tech giants, building your very own products and services.Startup Company includes:
* Build Mode: Design your very own office.
* Contract Work: Win contracts by competing on price and service.
* Crafting System: Merge components to create modules. Use modules to create products.
* Products: Build outstanding products by adding features, managing servers and running marketing campaigns.
Hiring
A great company is built by great people. Optimize your staff benefits and working conditions to attract the best employees.Win Contracts
You'll be facing hundreds of available contracts, but not all of them will be good for your team. Work your way up and compete with the best in the industry to win the big contracts!Develop, Merge, Repeat
That's right, even software needs a little piecing together!No matter if you want to deliver contracts or build your own product you need components and modules. Use developers, designers and lead developers to produce what you need.
Startup Company includes a fully featured crafting/development system where you will be able to merge components into modules, servers or product features.
Release, Update and Expand
Creating successful products is all about making the right decisions. Implementing or upgrading the right features is what generates hype. Hype generates users and users generate money.You'll have to constantly pay attention to your hype otherwise users will start to drift away from your product. Keeping the product under constant development and releasing new versions is key to success.
It's your sandbox, let your imagination run wild!
Development Stream on Twitch
All parts of the game development are being streamed on Twitch. Come join the community and the stream at:https://www.twitch.tv/jhovgaard
MINIMAL SETUP
- OS: Ubuntu 16.04 and later
- Processor: 2 GHz Dual CoreMemory: 2 GB RAM
- Memory: 2 GB RAM
- Graphics: Nvidia GeForce GTX 570 or similar
- Storage: 1 GB available spaceAdditional Notes: Only 64-bit. The game may be working on other distributions. but not guaranteed or supported.
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