Hello Civilization fans,

Weve noticed some questions in the community surrounding our EULA (End-User License Agreement), the Take-Two (T2) Privacy Policy and how T2 collects data and other information from Civilization VI players. We want to take a moment and address this, as well as provide some clarity.

Like other T2 games, Civilization VI uses T2s EULA and Privacy Policy, both of which apply to the broad portfolio of T2 games and cover various genres, platforms and business models. T2s Privacy Policy, referenced and linked to within the EULA, was last updated on May 8, 2018.

When a player agrees to the Privacy Policy, the players SteamID and Steam Alias (if the user has one) are collected and stored securely by T2; this data is used to improve Customer Service. Personal information, such as email address and birth date, is collected when a user voluntarily registers for a 2K Account and is required to participate in our Online Services. The amount of personal information we collect depends on your use of our Online Services.

Civilization VI collects telemetry for gameplay actions like session start/stop times, system information (e.g. video card type/DXX11 and DX12 devices), in-game economics, tech boosts, game settings and other stats that help with our ongoing commitment to improve the gameplay experience and make the AI a better player. We collect select hardware information for tuning the game to run better on the wide variety of systems used by our players. We also may collect bug reports containing game logs; these help us proactively fix bugs without users having to contact our Customer Service department.

We have also seen some questions about Red Shell, a marketing analytics tool we implemented and ultimately removed from Civilization VI. We originally implemented Red Shell into Civilization VI on February 8, 2018 in build version CL332786 and, based on community feedback, removed it on July 8, 2018 in build version CL362541. After removing Red Shell from Civilization VI, T2 instructed Red Shell to destroy all collected Civilization VI data. If you are still using a version of Civilization VI between CL332786 and CL362541, rest assured the Red Shell servers are not collecting any data.

The legacy of the Civilization series is as much about the games as it is about you the fans who play them. You are the reason why the Civilization series has continued for nearly 30 years, and we care about what you have to say good and bad. We thank you for your ongoing support and hope you will continue being active participants in this great community we all love.

Stay civilized!