Let's quickly cover some common support issues, then hop right into the next season reset. It's Faeria Friday!

The Hub update

We'd like to let everyone know that improvement suggestions to The Hub haven't fallen on deaf ears. We have a massive collection of feedback, and we're actively working on a slew of improvements that will arrive in one comprehensive upgrade to the website. This is just a reminder that this is something as important to us as it is you.

Steam accounts and Faeria

On a bit of a support note, there is often some confusion about how Steam accounts interact with your Faeria account. In short, a Steam account can only be bound to one Faeria account. The simplest reason for this is to allow us to provide content for purchasing via Steam. If accounts were not bound, any content you purchased would be available on any Faeria account you log in to with that Steam account. That seems fairly straight forward, but we know a lot of users personally prefer to use a number of Steam accounts - and this is where confusion sometimes surfaces. Please be sure that you are logged in to the correct Steam account when making any purchase for Faeria. Remember, if you're not sure what your Faeria account information is, you can use the "Recover Account" functionality on the main log in screen. Recruiting process and Goki This is also relevant in regards to player recruitment with those who have pre-ordered the Adventure Pouch. When you purchase the Adventure Pouch and are prompted to enter two email addresses of players you'd like to recruit, those same players must sign up for a Faeria account using that same email address you entered in order for you to receive a free Goki. If this process is not followed correctly and your Goki seems to be stuck, please contact support@abrakam.com and we will do our best to help you. As a reminder, Abrakam employees will never ask you for your password.

Season ending

Our Ranked and Pandora seasons reset on the first Monday of each month. This coming reset happens to be on the first of May! Season reset: May 1st, 12pm (Noon) CEST

• Ranked Season rewards infographic
• Pandora Season tracker

Here is a preview of the card backs you'll earn this season:

Monthly Cup X qualifications

It's almost time for the tenth ever Monthly Cup! Schedule for this weekend:

• Saturday, April 29th 18:00 CEST - Monthly Cup X Qualifier #2
• Sunday, April 30th 23:59 CEST - Voting closes
• Monday, May 1st at 12:00pm (Noon) CEST - Ladder positions are locked.

This will leave us with 32 total players who will compete in the Monthly Cup on May 6th. Voting:

• Vote for your favorite player here

Remember, if you don't see your favorite player on the list, you need only type their name in the search box to find them.

Deals of the Week

You'll find these new items in the in-game store, starting today:

Decks of the Week

• Blue Zenith - by Minocaro
• Yak Party 2.0 - by luuu90
• RY/YR Bargain Burn - by Jungwoo
• BY Library Event Twinsoul - by luuu90
• Monstrosity Sac - by Paroxysm

Helpful Guides

• Deck Doctor - Red Combat Control - by Aquablad
• Deck Pilot - Red Combat Control - by Nick "Nick Secker" Secker
• How to master the art of BM - by PopeJohnXII Warning: This guide is completely serious in all ways.

Krog's Wheel of Treasures

Krog's Wheel of Treasures just can't stop spinning. Tune in to MetagamingTV this Sunday at 4pm CEST for a chance to win:

• Goki!
• Egg avatar
• Dragon Orb
• A good time

And don't forget to keep an eye on Twitch for those who will be streaming the qualifiers this Saturday. May all your topdecks be Krog.

[ 2017-04-28 17:37:07 CET ] [ Original post ]